Please read this document carefully before registering for or using any m99my services. By creating an account, you agree to comply with all terms and conditions set out herein.
Important Note: This Terms & Conditions document is a legally binding agreement between you ("Member") and m99my ("Platform"). By registering, accessing, or using any part of the m99my platform, you acknowledge that you have read, understood, and agreed to be bound by all terms stated in this document. If you do not agree with any of these terms, please do not use the m99my platform.
These Terms and Conditions ("Agreement") govern your use of the m99my platform, accessible via our official website. m99my operates as an online betting and gaming platform offering a range of services, including live Sports Betting, Live Casino games, poker, lottery, slots, and e-sports.
This agreement takes effect from the date you register an account with m99my or the date you first use the platform's services, whichever is earlier. Continued use of m99my following any amendments to these Terms & Conditions constitutes your acceptance of the updated terms.
Key Definitions: In this document, "m99my" refers to the platform and its service operator; "Member" or "User" refers to any individual who has registered an account; "Platform" refers to the website, services, and all content associated with m99my; "Account Balance" refers to the total amount in Malaysian Ringgit (MYR) held in a member's account.
To register for and use m99my's services, you must meet all of the following eligibility requirements:
M99my reserves the right to request proof of identity and age at any time. Failure to provide the required documentation may result in temporary or permanent account suspension.
m99my upholds responsible gaming principles. If you become aware that a minor has accessed this platform, please contact our support team immediately at support@m99my.click.
Each individual is permitted to hold only one active m99my account. Holding multiple accounts is strictly prohibited and may result in the closure of all associated accounts and forfeiture of all balances and winnings.
You are required to provide truthful, accurate, and complete information during the registration process. This includes your full name, an active Malaysian mobile number, a valid email address, and any other required details. m99my reserves the right to verify all information provided through whatever means it deems appropriate.
You are solely responsible for keeping your m99my account password confidential. m99my will not be held liable for any losses arising from unauthorised access to your account by a third party. Please contact our customer support immediately if you suspect your account has been accessed without your authorisation.
M99my may require you to complete a Know Your Customer (KYC) verification process before processing withdrawals or whenever deemed necessary. Required documents may include a copy of your national identity card (MyKad), a recent bank statement, and proof of address. All documents are handled in strict confidence in accordance with our Privacy Policy.
All financial transactions on m99my are in Malaysian Ringgit (RM). m99my does not accept or process any transactions in foreign currencies.
M99my supports the following Malaysian local payment methods for deposits:
The minimum deposit is RM10 per transaction. Funds are typically credited to your m99my account within under a minute of payment confirmation. m99my does not charge any processing fees for deposits.
The minimum withdrawal is RM30 per request. Qualifying withdrawal requests are processed within two hours or less on standard business days. m99my reserves the right to request additional verification before processing withdrawals that exceed a certain threshold.
Withdrawals may only be made to the same payment method used for the deposit, or to a Malaysian bank account registered in the member's name. m99my will not process withdrawals to third-party accounts.
Important: Any funds deposited into an m99my account must be the member's own personal funds. Use of funds from unauthorised sources or via third-party accounts is strictly prohibited and may result in account closure and a report to the relevant authorities.
M99my offers a variety of bonuses and promotions from time to time for both new and existing members. All bonuses are subject to the specific terms and conditions stated alongside each promotional offer.
Most bonuses at m99my are subject to wagering requirements before any winnings derived from the bonus can be withdrawn. The specific wagering requirement is stated in the terms of each promotion. For example, a bonus with a 10x wagering requirement means you must place total bets amounting to 10 times the bonus value before withdrawing the associated winnings.
Active m99my members are eligible to join the VIP loyalty programme, which offers enhanced rewards, cashback, higher withdrawal limits, and access to exclusive deals. VIP tier eligibility is determined based on betting volume and account activity over a set period.
All games and betting activities at m99my are conducted in accordance with established rules. By participating in any game or placing any bet, you agree to abide by the rules governing that game.
All game outcomes at m99my are final once confirmed by the system. m99my uses a Random Number Generator (RNG) independently audited to ensure fairness across all casino games. For Sports Betting, results are based on official outcomes issued by the relevant sports governing body.
In the event of a technical error such as an internet connectivity issue, system outage, or display error, m99my reserves the right to void any affected bets or game rounds and return the wagered amount to the member's account balance. m99my is not liable for any losses arising from technical errors beyond the platform's reasonable control.
Sports betting odds are updated continuously and reflect current market conditions. m99my reserves the right to suspend, void, or adjust bets in situations where incorrect information was displayed due to a technical error or inaccurate data from a data provider. Bets accepted prior to the start of an event are valid unless otherwise stated in the specific terms for that event.
The following is a list of strictly prohibited conduct on the m99my platform. Violation of any of these prohibitions may result in account suspension or closure without notice, and forfeiture of all balances and winnings:
m99my cooperates fully with Malaysian authorities in investigations relating to illegal financial activity. Any activity suspected of violating the law will be reported to the Royal Malaysia Police (PDRM) and Bank Negara Malaysia.
M99my takes member privacy very seriously. The collection, use, and protection of your personal data is handled in accordance with our comprehensive Privacy Policy, which forms part of these Terms & Conditions and can be read in full on the Privacy Policy us.
M99my collects information necessary to provide its services, verify identity, process financial transactions, and comply with applicable legal requirements. This includes information you provide directly during registration as well as usage data collected automatically.
All personal data and financial transactions on m99my are protected with 256-bit SSL encryption. Your data will not be sold or shared with third parties for marketing purposes without your explicit consent. m99my complies with Malaysia's Personal Data Protection Act 2010 (PDPA).
M99my is fully committed to the principles of responsible gaming. We believe that betting should be purely a form of entertainment and not a source of financial stress or personal difficulties. We provide a range of tools and resources to help members manage their betting activity responsibly.
For more information on responsible gambling and available support resources, please visit our Responsible Gambling us.
Need Help? If you are concerned about your own betting habits or those of someone close to you, please reach out to the m99my support team or seek professional help. Responsible gaming starts with self-awareness.
M99my reserves the right to suspend or close any member account, whether temporarily or permanently, for the following reasons:
If your account is closed due to a terms violation, m99my reserves the right to forfeit all balances, bonuses, and winnings associated with that violation. If closure is for any other reason, any valid account balance will be returned to you following the required identity verification.
You may close your m99my account at any time by contacting our customer support team. Before closing, please ensure you have withdrawn all remaining funds. Any balance left in your account will be processed for withdrawal once the closure request is received and your identity has been verified.
M99my provides its platform "as is" and makes no guarantee that the platform will always be available, error-free, or uninterrupted. To the extent permitted by applicable Malaysian law, m99my shall not be liable for:
M99my's maximum liability to you for any claim is limited to the amount you deposited in the 30 days preceding the claim in question.
M99my reserves the right to amend, update, or replace any part of these Terms & Conditions at any time by providing reasonable notice to members. Notification of changes will be communicated via an on-site notice on the m99my website or by email to the address registered on your account.
Continued use of the m99my platform after receiving notice of any changes constitutes your acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account before they take effect.
These Terms & Conditions are governed by the laws of Malaysia, and any disputes shall be resolved through the appropriate process under Malaysian jurisdiction. The Bahasa Melayu version of this document is the official version and shall prevail over any other translation in the event of a conflict.
Effective Date: 1 January 2026. For any enquiries regarding these Terms & Conditions, please contact us at support@m99my.click or via 24/7 live chat on the m99my platform.
Behind every one of these terms and conditions lies m99my's genuine commitment to protecting and respecting the rights of each member
All personal information and financial transactions you carry out on m99my are protected with bank-grade encryption. Your data is never stored in unencrypted form and is never shared without your consent.
All casino games on m99my use a Random Number Generator certified by independent international auditing bodies. No manipulation, no hidden edge — every round is completely random and fair for all players.
All transactions on m99my are in MYR with no hidden charges or conversion fees. Minimum deposit is RM10, withdrawals are processed within two hours, and all Malaysian local payment methods are fully supported.
The m99my KYC process is designed to protect all members from unauthorised account use. All submitted documents are handled with strict confidentiality and stored to the highest security standards.
M99my provides self-control tools including deposit limits, loss limits, cooling-off periods, and self-exclusion. We believe betting should be enjoyable and within your control — our members' wellbeing is always our priority.
Have questions about terms, bonuses, or your account? The m99my support team is available 24 hours a day via live chat in Bahasa Melayu. We are committed to resolving any issue quickly and professionally.
By registering, you agree to our Terms & Conditions and are ready to enjoy the best online betting experience in Malaysia alongside over 500,000 m99my members.